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Continuing Education / Outreach
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ORANGE COUNTY LOCATION

You and Your Spanish-Speaking Workforce: Communication & Safety

 

Date

Thursday
October 20 , 2011
8:00 am - 5:00 pm
registration - 7:30am

Location

Los Alamitos,
Orange County

Map, driving and parking instructions will be sent upon registration.

Fee Schedule

Standard Fee: $199

Early Bird: $159 (before Sept. 17, 2011)


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Fee includes course manual, refreshments

Payment Terms:
(rev. 11/6/09): Substitutions may be made without additional charge. Cancellations must be in writing. Refund schedule:

  • Cancellation 15 or more business days before the class 80% of registration fee
  • Cancellation 7-14 business days before the class 50%
  • Cancellation less than 7 days before the class and "no shows" No refund
If course materials such as books have been sent to course participants in advance, the cost of that material will be subtracted from the refund.

UCLA reserves the right to postpone an offering 7 days prior to the course date should minimum enrollment requirements not be met. If a program is canceled, you will be notified and your registration fee will be refunded in full, less the cost of course materials sent in advance if they are not returned in the condition in which they were received. The liability of UCLA is limited to the course fee.

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Other Registration Options

To register by phone - 310 206-2304

To register by fax - 310 794-9317

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Are you clearly communicating with your Spanish-speaking employees or are there some barriers? Workplace statistics show that Spanish-speaking employees are hardworking, loyal, intelligent, ready, willing and able. And unfortunately, they also have the highest fatality rate in the workplace.

According to census statistics, Spanish-speaking workers totaled 38.3 million or about 13% of the total population of the United States in the year 2001-2002. Today’s Latino worker makes up a big part of our nation’s workforce. Statistics show that in states like California and Texas, Hispanic/ Latino workers make up greater than 50% of the workforce and more than 25% in Arizona and Nevada. Some of the primary reasons for the communication problem is the cultural gap, lack of training and language barriers.

This presentation will look at the issues, challenges and tips and strategies for overcoming communication barriers while working with this ever increasing and valuable Spanish speaking workforce.

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Who Should Attend? This presentation is meant for anyone who works with, supervises or directs Spanish-speaking employees. This includes Managers, Supervisors, Safety Directors, Safety Coordinators, Human Resource Specialists, Trainers, Risk Managers, Loss Control Representatives, Insurance Company Personnel and any others who are interested in making a positive difference while working with their Spanish Speaking employees.

 

Agenda *

 

Topics

NOTE: This seminar will consist of reviewing current information, review of Power Point Presentation, Role Playing, Review of Case Studies and exercises.

  • The Importance in Learning About Your Spanish Speaking Workforce ( Latino)
  • What Are Some of the Safety Problems With This Workforce?
  • How Traditions, Values and Culture Create Communication Barriers
  • Tips & Techniques to Communicate With Your Latino Workforce
  • The Benefits of Working With a Spanish Speaking Workforce
  • Tips & Strategies While Training Your Spanish Speaking Workforce
  • How To Get Your Employees Involved
  • Tips To Motivate Your Spanish speaking Employees
 

 

 

Lodging and Transportation Information


Furnished Upon Request

  • * Subject to modification
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